CUSTOMS 360
YOUR DIGITAL CUSTOMS BROKER WITH END-TO-END TRANSPARENCY & COLLABORATION
Customs360 is an AI/ML-powered digital customs clearance service for your international shipments.
A single cloud-based platform for trade document management, automated workflows, shipment tracking, exception handling, customs filing, and viewing updates on customs statuses.
Dashboard with actionable insights and customizable reports with natural language search for faster accurate decisions.
NO MORE SEARCHING EMAILS OR MULTIPLE SYSTEMS TO KNOW THE STATUS OF YOUR SHIPMENTS
We provide more than just Customs Brokerage, but also Drayage services providing you visibility till the last mile.
ELIMINATE EMAIL FRUSTRATION
Remove the need to chase documents via email and continually search for information buried in your inbox. Our AI / ML pulls this information continuously and consolidates it in the platform for an always up-to-date view of your shipment
GAIN TRANSPARENCY
Always in the know of where, when, and why with your shipments providing you truly actionable information for faster exception management.
DRIVE BETTER COMPLIANCE
Automated workflows and validation checks with AI and our team deliver accurate data for customs clearance reducing compliance issues
CUSTOMS360 – A FULL-SERVICE MODEL FOR CUSTOMS CLEARANCE
fueled by our AI/ML-powered engine, learning since 2018 and the team of our customs veterans
FOCUS ON GROWING YOUR BUSINESS AIDED BY 360 VIEW OF YOUR SUPPLY CHAIN
Customs Brokerage
- Manage all your customs clearance transactions on a single platform
- Fast and accurate Filing to customs authorities – ISF, Entry Summary with PGAs, PSCs, OGAs, and Lines included, declarations, and other customs transactions with auto-populated forms and Human in the Loop check
- Auto-generated Delivery Orders
- ABI Certified software vendor
- Available in the UK, Canada, Spain & Netherlands
Automated Data Ingestion
- Intelligent gathering and processing of shipment documents with AI/ML.
- Ingest trade documents from various sources in any format including pdfs or images.
- Sentiment analysis on emails and action recommenders
- AI-based prioritization of shipments
Automated Workflows
- Automate workflows for customs clearance documentation and exception management.
- Prepopulate customs clearance forms and notify exceptions
- Derive new business rules based on Machine Learning and data augmentation on historical data
- Validation and matching of information gathered from documents with relevant databases
Demurrage and Detention Management
- Monitor detention and demurrage with built-in clocks and dashboards
Track & Trace
- Tracking from origin to destination.
- Visibility to milestones on documents, port/terminal and container status, customs clearance status, and drayage status
Document Management and Storage
- Digitize, manage and retain documents in one place for easy search and audit trails.
- Storage of documents on the platform for local mandatory periods
Reports
- Self-generated dashboards with key actionable insights on the import or export of shipments
- Create customizable reports that can be downloaded or scheduled to be sent to stakeholders
- Capture exceptions in near-real-time
- Search your shipment data in simple natural language. No complex queries are needed
In-Platform Billing & Invoicing
- Manage your accounts directly through the platform
- View your shipment invoice, charges, and payment status on the platform
Customs Brokerage Services by KlearNow.AI
- Manage all your customs clearance transactions on a single platform
- Fast and accurate Filing to customs authorities – ISF, Entry Summary with PGAs, PSCs, OGAs, and Lines included, declarations, and other customs transactions with auto-populated forms and Human in the Loop check
- Auto-generated Delivery Orders
- ABI Certified software vendor
- Available in the UK, Canada, Spain & Netherlands
Automated Data Ingestion
- Intelligent gathering and processing of shipment documents with AI/ML.
- Ingest trade documents from various sources in any format including pdfs or images.
- Sentiment analysis on emails and action recommenders
- AI-based prioritization of shipments
Automated Workflows
- Automate workflows for customs clearance documentation and exception management.
- Prepopulate customs clearance forms and notify exceptions
- Derive new business rules based on Machine Learning and data augmentation on historical data
- Validation and matching of information gathered from documents with relevant databases
Demurrage and Detention Management
- Monitor detention and demurrage with built-in clocks and dashboards
Track & Trace
- Tracking from origin to destination.
- Visibility to milestones on documents, port/terminal and container status, customs clearance status, and drayage status
Document Management and Storage
- Digitize, manage and retain documents in one place for easy search and audit trails.
- Storage of documents on the platform for local mandatory periods
Reports
- Self-generated dashboards with key actionable insights on the import or export of shipments
- Create customizable reports that can be downloaded or scheduled to be sent to stakeholders
- Capture exceptions in near-real-time
- Search your shipment data in simple natural language. No complex queries are needed
In-Platform Billing & Invoicing
- Manage your accounts directly through the platform
- View your shipment invoice, charges, and payment status on the platform
UP Staff EFFICIENCY 10x
- Eliminate data entry function
- Minimize manual entry errors & email clutter
- Reduce compliance risk with accurate data
- Gain operational efficiencies with our automation
- Gain on-demand access to customs documents
Controls Cost
- Limit unnecessary IT & workforce costs
- Triple your business with the current team
- Re-deploy talent
- Cut costs, save time & the planet
Expand your Business
- Increase your shipment volume & revenue
- Offer advanced clearance & visibility via white labelling
- Offer drayage from the same platform
Increase on-time delivery
- Gain on-demand visibility to shipment status
- Live tracking eases tracking & boosts compliance
- Intermodal activities
- Lessen demurrage errors, delays & per-diem costs
The Power of Data
- Access customs & shipment data in real-time
- Continuous learning AI engine
- Digital data anytime anywhere
- Efficient forecasting by staying in the know
Easy. Flexible. Empowering.
Easy to get started – Just copy us on your emails. Our AI/ML will take care of the rest. Our APIs are available for integration with ERPs or any 3rd party systems if needed.
Global Solutions
Headquarters
Santa Clara, California USA
Toronto
India
DLF Cyber Greens, 15th Floor, Tower D, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana 122022
UK
Isher House, Peel Cross Road,
Manchester, M5 4DT
UK
Spain
Madrid
Spain
Netherlands
Weena 290, 10th floor,
3012 NJ Rotterdam,
Netherlands
frequently asked questions
How do I get onboarded?
Refer to contact us portion of the website or request free demo for the team to get in touch on how to proceed to get signed up and started. Once price is agreed, you will receive an onboarding form with necessary checklist to complete and terms to sign via DocuSign alongside an onboarding call with our Customer Success Team to ensure a smooth onboarding takes place. Once all is completed you can consider yourself onboarded and ready for your first shipment using your unique KX email ID or other sending details if using EDI or API.
How do we send documents & how does the shipment get started?
- Simply email your documents to us and we’ll take it from there (a unique email address will be generated for your company)
- This email should include the shipping and commercial documents including the commercial invoice, packing list, bill of lading or airway bill or CMR
Can your system receive data in any format?
Yes, any document that you can send via an email, technology interfaces (EDI or API connectivity available on request) and uploading documents directly to the KlearNow.AI platform.
What are your reporting capabilities?
- Our platform provides all the necessary data you require and APIs to integrate data with your legacy systems
- Standard best practice reports available
How are you getting the ocean/ airplane tracking data?
Airplanes and vessels are required to always display their locations, we leverage and aggregate commercially available GPS data, we also purchase via partners extra level visibility data and are currently powered by project44.
Can you export data and or reports?
You can, however we encourage you to use the platform and be paperless
Can you offer clearances in other countries if I only have an entity in US?
We can but you would have to use your customer to agree to appear as Importer of record as we can only service customers under direct representation. Should you have an entity in Spain, Netherlands, United Kingdom and Canada we can service you on both ends no problem.
What’s the price range?
- One flat fee per shipment with our Customs 360 product and subscription-based model for CaaS product, price includes: ISF/Entry Summary/ Document Management and basic visibility of all your shipments on the platform as applicable
- We provide premium visibility and reporting capabilities for extra fee.
- We don’t charge extra HTS line-item fees or any additional PGA fees.
- Volume based discounting available.
- On average we see a 30% to 50% in cost savings for our customers.
- Our platforms detailed visibility enables you to eliminate demurrage and per diem fees.
Pricing will also vary depending on product and location serviced, as well as volumes so please contact us for more details.
What checks and balances do you have in place to ensure the information uploaded from the documents via AI is accurate?
Our broker partners are required to verify the digital data converted by our AI providing an additional layer of verification.
Do you offer final mile visibility?
Yes, through our Drayage marketplace we offer a service that once accepted features a live Trucker app that can be used by any drayage company to provide final mile tracking and visibility.
What is the best way to reach Customer Support?
Please send your email directly to our support team at support@klearnow.com. Upon receipt of your email, you will receive a ticket number for tracking purposes. Our team will respond directly to your inquiry with urgency.
How do I access my shipments and/or review documents within your platform?
- Start by visiting our website: www.klearnow.com, proceed to click on the Client Log In >Importer option from the top right corner
Note: It is highly recommended to use Google Chrome web browser for optimal experience. - On the following screen, enter your email and password. Click ‘Log In’ to sign in.
- If you are having trouble logging in, please click on the ‘Forgot Password?’ link. You will receive an email with the link to reset your password.
Tip: Please remember to check your email spam folder.
Note: KlearNow.AI administrator will create your login credentials. - Once you have successfully logged in, you will be able to view your Dashboard.
- The Dashboard contains search and filter options for Mode of Transport (MOT), Import and Export, the shipment
- Scroll down documents section to view attached documents.
- All relevant documents, either sent by the forwarders/suppliers/manufacturers or generated by KlearNow.AI will be attached to the cards panel on the left side of your screen and a map view of each shipment on the right.
Do you offer training and/or training guide for using your platform?
Yes, we offer onboarding methods either through our portal and with our Customer Success Team that will also share a starter guide with tips on best usage of the platform.
How long are documents stored on your platform?
This depends on the requirements of the country of import or export, and we follow compliance needs unless something else is pre-discussed. Varies between 5-7 years depending on GEO requirements.
How are you different then my current broker that clears my shipments?
KlearNow partners with broker partners to ensure that your shipments get cleared from customs, but we also have teams that are reviewing your documents to assist that once we pass to our broker partner that your shipments get cleared faster compliantly. You will also get unmatched visibility of where your shipments logistically and in the process. The key difference is the customs compliance, the power of the data and the reports you will be able to create while optimizing the teams work without picking up a phone or sending an email.
How are you different than any other software out there?
KlearNow is a data-driven artificial intelligence, machine learning, data reuse, and intelligent process management company replacing the data entry, linear customs brokerage, drayage, and visibility model. We allow your business to stay up to date with latest technology, staying competitive and allowing you to scale without having to employ more people avoiding manual data entry and eliminating customer service level enquires replacing this with platform real-time visibility. We are a smart LaaS platform that can service all stakeholders by using data as our base to better service customers compliantly and effectively.
What are your reporting capabilities?
- KPI dashboard with key metrics
- Plethora of standard out-of-the-box reports
- Create customizable reports
- Easily create graphs to visualize insights and capture trends
- Export reports to Excel, CSV, or PDF formats
- Schedule reports to be sent to specific emails
- Search your shipment data in simple natural language. No complex queries are needed.
Customs 360 vs CUSTOMS ENGINE what is the difference?
KlearNow Customs360 is our full-service digital customs broker. Customs Engine is our AI/ML-powered digital software for customs clearance managed by you or your brokers. With Customs Engine you do the work using our best in class software and with Customs360 KlearNow.AI does everything for you.
**Refer to FAQs section under Customs Engine or Drayage product to get more specific answers relating to the products offered and how it can work for you
Client TestimonialS
KlearHub has been a game-changer for our operations. It eliminated frictions in our supply chain, reduced delays, and provided unparalleled customer service. I highly recommend KlearNow AI’s innovative solutions, especially KlearHub, for any global manufacturing company seeking transformative improvements.
Vice Chairman, UFlex
Prior to KlearNow.AI it took the team 15 to 30 minutes per shipment on average and now with KlearNow.AI we just review a couple of minutes and done. We eliminate errors, data entry and stress to our day.
Head of Customs GDAR, a Tudefrigo Company
Using the platform we are able to manage the entire process, and complete all the paperwork, saving both us and our customers time and money. We selected the best customs brokers and tools with KlearNow.AI providing the fastest clearance with digital docs & compliant data on hand
Carola Trading Ltd., UK
KlearNow have been incredibly patient and helpful with guiding us through the new customs paperwork and requirements needed in order for us to continue to export.
Laura Jackson, Director of The Popcorn Company
KlearNow has provided us with a robust solution to accelerate customs clearance procedures. Their support team and customer onboarding process were friendly, efficient, and clearly set out, allowing our team to adapt to the new challenges presented in 2021.
James B., Managing Director
I’ve been really impressed with KlearNow’s product and service, and they took the time to know the requirements of my business.
Harry C. – Director
CLIENT TESTIMONIALS
