Sales Solutions Engineer

Location: US Remote

About us

KlearNow.AI is a cutting-edge technology company transforming supply chain management and logistics through innovative AI-driven solutions.  

We are looking for a Sales Solutions Engineer to play a crucial role in demonstrating the value of KlearNow.AI’s products to potential clients. You will act as the technical expert within the sales team, performing product-specific demos and helping prospects understand how our solutions can address their needs. 

Our vision

To futurize global trade, empowering people and optimizing processes with AI-powered clarity.

Why Us

KlearNow is an operational and certified Customs Business provider in the UK, US, Canada, Spain, and Netherlands with plans to grow in many more markets in the near future.  Be a part of a rapidly growing company where you will have the opportunity to fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage. KlearNow has the flexibility of a small start-up with the security of a well-funded organization with strong investors and advisors. Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

We are looking for an experienced Customs Specialist who is self-driven and result-oriented, a team player, and able to work across teams.

Key Responsibilities

  • Product Demos: Perform in-depth, tailored product demonstrations to prospects, showcasing the capabilities and unique selling points of KlearNow.AI’s solutions.
  • Technical Expertise: Collaborate with the sales team to provide product knowledge and technical expertise, addressing customer needs, technical queries, and solution fit. 
  • Pre-Sales Support: Assist in scoping client needs, creating custom demo environments, and configuring product features based on client-specific requirements.
  • Customer Engagement: Act as the primary technical point of contact during the sales process, answering questions and ensuring clients fully understand the product’s value proposition.
  • Sales Enablement: Support the sales team by developing demo scripts, technical collateral, and user guides to help accelerate the sales cycle.
  • Feedback Loop: Gather insights from customer interactions and share feedback with product and development teams to inform ongoing improvements and innovations.
  • Cross-Functional Collaboration: Work closely with the product, marketing, and engineering teams to ensure that demo environments are up-to-date, and product features are well communicated to both internal and external stakeholders.
  • Solution Customization: Assist in customizing KlearNow.AI’s solutions to meet the specific business needs and technical requirements of prospective clients. 

Required Skills & Qualifications: 

  • Experience: 3-5 years of experience in solutions engineer, sales engineer, or technical sales support role, ideally in a supply chain SaaS, logistics, or AI-related industry.
  • Technical Expertise: Familiarity with AI/ML technologies, cloud-based platforms, and data integration. Prior experience with supply chain or customs technology is a plus.
  • Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts in an accessible and engaging manner.
  • Presentation Skills: Proven ability to deliver compelling product demos that clearly convey business value and technical benefits.
  • Customer-Centric: A problem solver with a strong sense of empathy, dedicated to helping customers find the right solution.
  • Team Collaboration: Ability to work cross-functionally with sales, engineering, and product teams to achieve business objectives.
  • Adaptability: Capable of thriving in a fast-paced environment, managing multiple priorities, and adjusting to changes in product offerings or customer needs.
  • Tools: Proficient with CRM software (HubSpot) and demo tools (Teams, Walnut). Experience with API integrations is beneficial. 

 

Why Join Us? 

  • Innovation-Driven: Be part of a pioneering team driving the future of supply chain and logistics with AI.
  • Growth Opportunities: Thrive in a rapidly growing company with opportunities for career development and advancement.
  • Dynamic Environment: Collaborate with talented professionals in a fast-paced, innovative work culture.
  • Impact: Your role directly contributes to helping businesses streamline their operations and enhance their global trade capabilities. 

To Apply: Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role at KlearNow.AI. 

KlearNow.AI is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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