Company introduction
As a global leader in oilfield services
our client is recognized as one of the world’s largest offshore drilling companies and contractors by revenue.
With operations spanning across continents, the company provides cutting-edge technology and solutions to support energy exploration and production. Its extensive supply chain network relies on the seamless movement of goods and equipment to ensure operational efficiency.
The challenge
To support its extensive operations, they manage substantial cargo imports and exports across global markets. Customs clearance is a cornerstone of its logistics and supply chain processes, ensuring the efficient and timely movement of goods and equipment.
Due to the scale and geographic spread of its operations, challenges can arise unexpectedly during customs clearance. Ensuring compliance with international trade regulations across remote locations was complex, particularly because post-audit reviews often required physical visits—an impractical expectation for any global company.
This lack of compliance visibility raised concerns about the accuracy of HTS codes, the proper application of Free Trade Agreements, and the risk of overpaying duties or taxes. Managing vast volumes of shipment-related documents across multiple systems and regions can be overwhelming, especially when responding to customs audits or keeping up with evolving trade regulations, such as new tariffs or reports like CBAM. With documents often scattered or stored manually, retrieval processes became inefficient and time-consuming.
Additionally, the absence of real-time visibility into shipments at the SKU level made tracking critical spare parts and equipment difficult, impacting production timelines and project management. Manual processing of trade documents further increased the likelihood of errors, resulting in delays and compliance risks. Finally, the lack of a centralized platform for monitoring compliance performance and trade data made it challenging for global teams to make data-driven decisions and improve supply chain efficiency.
KlearNow.AI solutions
Recognizing that technology is key to overcoming these challenges and ensuring hassle-free customs clearance, this leading Oil & Gas company partnered with KlearNow.AI, a pioneer in the trade compliance market.
KlearNow.AI’s market-leading AI-powered Global Trade Management platform combines cutting-edge agentic AI technology with deep industry expertise, delivering robust and agile solutions that address complex supply chain requirements.
With its suite of solutions, KlearNow.AI helped optimize the company’s supply chain planning and customs clearance activities through the following key functionalities.
KlearNow.AI’s AI engine captures and structures shipment documents from every source, email, PDF, EDI feed, and scanned files, turning scattered paperwork into clean, searchable data. What once took manual re-keying across regions now happens automatically, giving the compliance team a single, reliable record for every entry.
Every HTS code, Free Trade Agreement claim, and duty calculation is validated automatically against current regulations before filing. This reduced the risk of overpaid duties and misclassifications, and gave the team audit-ready records without needing physical site visits to verify compliance.
AI agents handle repetitive, rules-based tasks, from document intake to exception flagging, freeing the trade compliance team to focus on higher-value decisions. Workflows adapt automatically as tariffs, trade programs, and reporting requirements like CBAM evolve, keeping the process compliant without constant manual updates.
With SKU-level tracking across every shipment, the team gained full visibility into the location and status of critical spare parts and equipment. This real-time insight helped prevent delays to production timelines and gave global teams a clear, shared view of shipments in transit.
A centralized dashboard consolidates trade data, compliance performance, and shipment status across every region and business unit. With reliable data in one place, global teams can make faster, more confident decisions and identify opportunities to improve supply chain efficiency.
What our customers are saying?
After the deployment of KlearNow.AI’s solutions, the speed
and accuracy of our customs submissions have improved considerably.
We’ve minimized the possibility of human errors, which has reduced the risks of customs violations and overpayment of duties and taxes.
Ana arun
CEO Lifestyle Solutions: Leveraging KlearNow. AI to streamline the customs clearance process