Raise a support ticket
Welcome to KlearNow.AI Support. Our team is here to assist!
To get started, follow the link below to submit your support ticket, providing as much detail as possible about your issue or question.
Our Support team will then review your ticket promptly and will work to get it resolved as quickly as possible.
Note: If this is your first time submitting a ticket, there will be a few steps to follow to set up your account. To help get you started we have provided a user guide that can be found Support Portal Quick Guide
Monitor the status of your ticket
Once your ticket has been submitted, you can actively monitor your ticket’s progress via the Customer Portal.
If you experience an issue with either submitting a ticket on our website or with the customer portal, please email us directly at support@klearnow.com
Thank you for choosing us, we value your business and are committed to ensuring your supply chain runs smoothly.
Common Questions and Requests
Submitting documents
Q: Does how I submit documents change from the way I am doing it today?
A: No, continue submitting your documents via the @klearnow.net email address provided when your account was first set up.
NOTE: We ask that you no longer include the Support@klearnow.com email address when sending documents to the @klearnow.net address.
Shipment Status updates
Q: I need a shipment status Updates
A: For real-time updates on your truck shipment status, including release information, please check our PAPS/PARS tracker here.