Global supply chains are highly fragmented with documentation flows that are labor-intensive, siloed, mistake-ridden, and time-consuming. KlearNow saw an opportunity to simplify and automate using AI&ML technology.
Ditch the mundane, laborious, and error-prone manual customs document preparation and process.

KlearNow digitizes paper-based transactions, automates workflows, provides visibility, and transparency for your international shipments. We futurize supply chains with AI&ML-powered collaborative digital platforms for Customs Clearance, and Drayage.

Why us

KlearNow is an operational and certified Customs Business provider in the UK, US, Canada, Spain, and Netherlands with plans to grow in many more markets in the near future. Be a part of a rapidly growing company where you will have the opportunity to fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced AI/ML Engineer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

• Develop innovative AI solutions for challenging business problems.
• Looking for a Team Leader as well as individual contributor.
• Discover data sources, get access to them, import them, clean them up, and make them “machine learning ready”.
• Build backend systems that interact with other microservices.
• Train and optimize machine learning models.
• Engineer machine intelligence systems and infrastructure for real-world production use at scale.
• Explore data features and manipulate data with SQL and scripts.
• Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like Scikit-learn)
• Should be able to understand the problem statement and be able to justify the usage of AI/ML as a solution
• Be able to quickly prototype and provide results

Qualifications:

• Strong coding experience in Python and working with related libraries (NumPy/Pandas/matplotlib).
• Familiarity with machine learning frameworks (Keras/PyTorch/Tensorflow) and relevant libraries.
• Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
• Practical experience with deep learning projects is highly valued.
• Ability to improve the accuracy, runtime, scalability and reliability of machine intelligence systems.
• Strong in understanding underlying math and algorithms.

Global supply chains are highly fragmented with documentation flows that are labor-intensive, siloed, mistake-ridden, and time-consuming. KlearNow saw an opportunity to simplify and automate using AI&ML technology.
Ditch the mundane, laborious, and error-prone manual customs document preparation and process.

KlearNow digitizes paper-based transactions, automates workflows, provides visibility, and transparency for your international shipments. We futurize supply chains with AI&ML-powered collaborative digital platforms for Customs Clearance, and Drayage.

Why us

KlearNow is an operational and certified Customs Business provider in the UK, US, Canada, Spain, and Netherlands with plans to grow in many more markets in the near future. Be a part of a rapidly growing company where you will have the opportunity to fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently seeking a highly skilled and visionary AI Architect to join our dynamic team. As an AI Architect, you will be instrumental in shaping the AI strategy and technical direction of our projects. You will work closely with our talented team of data scientists, engineers, and product managers to design and implement state-of-the-art AI solutions that meet the needs of our clients and propel our company forward.

Responsibilities

AI Strategy and Solution Design:

• Collaborate with clients and internal stakeholders to understand their business objectives and pain points and translate them into AI-driven strategies and solutions.
• Lead the design and architecture of end-to-end AI systems, including data collection, preprocessing, feature engineering, model selection, training, and deployment.
• Stay informed about the latest advancements in AI and machine learning to ensure our solutions remain at the cutting edge.

Technical Leadership:

• Provide technical expertise and guidance to our AI development team, including data scientists, machine learning engineers, and software developers.
• Lead by example and promote best practices in AI development, ensuring code quality, scalability, and maintainability of AI systems.
• Foster a culture of innovation, continuous learning, and knowledge sharing within the AI team.

Model Development and Evaluation:

• Oversee the development and evaluation of machine learning models to ensure they meet the highest standards of accuracy and performance.
• Implement robust testing and validation procedures to identify and address potential issues early in the development process.

Infrastructure and Deployment:

• Collaborate with our DevOps and IT teams to design and maintain scalable AI infrastructure for efficient model training, testing, and deployment.
• Ensure smooth integration of AI models into production systems and monitor their performance in real-world scenarios

Data Governance and Ethics:

• Champion data governance and privacy best practices to ensure ethical and responsible AI development.
• Collaborate with legal and compliance teams to navigate potential legal and ethical implications related to AI projects.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field. A Ph.D. is a plus.
• Proven track record (10 years) in designing and delivering AI-powered solutions in building at-scale, AI & ML products that drive customer and business value.
• In-depth knowledge of various AI and machine learning techniques, such as deep learning, natural language processing, computer vision and reinforcement learning.
• Proficiency in programming languages like Python, or Java, and experience with popular AI frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
• Practical experience with deep learning projects
• Strong understanding of cloud platforms (AWS, Azure, GCP) and their AI-related services.
• Excellent analytical and problem-solving skills with the ability to think creatively and propose innovative AI solutions.
• Previous experience in supply chain and logistics preferred.
• Outstanding communication and leadership skills, enabling effective collaboration with cross-functional teams and stakeholders.
• A portfolio of successful AI projects or publications in reputable conferences/journals is highly desirable.

Join our vibrant and forward-thinking team at KlearNow as we continue to push the boundaries of AI technology. We offer a competitive salary, flexible work arrangements, and ample opportunities for professional growth. If you are passionate about shaping the future of AI and making a difference, we invite you to apply.

Opportunity

We are looking for a passionate Technical Support Representative (TSR). You will be managing escalations of support tickets that require technical skills, be hands-on in resolving issues, executing postman scripts, triggering EDI documents and hot-fixing production issues. Being the bridge between our support team, customers, and core engineers, you will need to fully understand the issue to help resolve and coordinate with various teams. Create RCA and SOP documents and future requirements. The ideal candidate is detail and results oriented, self-starter with strong communication and problem-solving skills.

Responsibilities:

• Own, manage and drive to resolution escalation of support tickets
• Lead triage calls during major incidents to ensure resolution within SLA
• Work closely and coordinate with core engineering and infrastructure teams
• Learn systems architecture, interoperability, and dependency of various systems
• Write RCAs for critical issues, document SOPs for various teams and write requirements to prevent future incidents
• Be up to date with upcoming release and changes
• Work closely with support and business leads

Requirements:

• 2-5 years of Technical Support and coordination experience
• Hands-on experience with Postman.
• BS/MS in Computer Science
• Excellent knowledge and experience on a backend language, like SQL, Java, Python, Scala, Go, Node.js, etc.
• Experience with Agile development methodology and CI/CD
• Working knowledge of EDI scripts is a plus
• Past experience with CATAIR, NAM and EU Customs Agencies is a plus.