Sr. Account Executive

Join the future of supply chain innovation

Are you a forward-thinking Account Executive looking for an exciting new opportunity? At KlearNow.AI, we’re harnessing AI/ML technology to transform an industry, and we need passionate individuals like you to help us drive this change!

About us

KlearNow.AI digitizes and contextualizes unstructured trade documents to create shipment visibility, business intelligence, and advanced analytics for supply chain stakeholders. It provides unparalleled transparency and insights, empowering businesses to operate efficiently.

We futurize supply chains with AI&ML-powered collaborative digital platforms created from ingesting required trade documentation without the pain of complex integrations.

We achieve our goals by assembling a team of the best talents. As we expand, it’s crucial to maintain and strengthen our culture, which places a high value on our people and teams. Our collective growth and triumphs are intrinsically linked to the success and well-being of every team member.

Our vision

To futurize global trade, empowering people and optimizing processes with AI-powered clarity.

Your mission

As part of a diverse, high-energy workplace, you will challenge the status quo of supply chain operations with your knack for engaging clients and sharing great stories. Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost- effective, and provides end-to-end visibility.

Duties & Responsibilities

Develop and execute a software sales strategy for supply chain document management software platform.
Meet established sales goals and develop new business relationships via prospecting, customer research, networking, referrals, etc.
Handle the entire sales process from proposal to close, reaching or exceeding sales goals.
Maintain advanced knowledge of the company’s product, creating innovative messaging to market the company’s product to the target market.
Conduct sales visits and software demonstrations to prospective clients.
Answer questions, describe benefits, and discuss pros and cons of various competing products.
Develop touch patterns, including email, phone and InMail outreach, aligning messaging to use-cases within the target market.
Identify and engage decision makers and propose appropriate next steps.
Develop and maintain customer portfolios, contact lists, and customer activity records.
Represent the company at conferences, meetings, trade shows, etc.
Identify and evolve with the latest industry and business development trends by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional / industry organizations.
Proactively identify problems and implement effective solutions.
Provide responsive customer service and resolve client issues quickly and efficiently.
Support client delivery/onboarding and advise on technical matters after the sale through Go-Live.
Assists in responding to requests for proposals.

Skills & Qualifications:

Bachelor’s degree in business, supply chain management, or equivalent preferred.
5 or more years of SaaS sales experience in the Freight and Logistics industry preferred.
Track record of success carrying an Enterprise level quota
Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management.
Experience in bringing innovative / market defining products to market within a competitive landscape.
The ability to build and maintain a strategic outbound motion.
Strong communication skills (both written and verbal).
Must have advanced G-Suite and MS Office skills, ability to create and maintain reports and presentations.
Strong prospecting, relationship building, negotiation, and consultation skills.
Ability to develop and expand a portfolio of clients by networking and marketing.
Ability to perform at a high level with minimal management involvement.
Ability to multitask, prioritize, and manage time effectively.
A book of business and/or client and network following is a plus.

We offer:

Competitive base salary
Very rewarding commission plan
Paid Time Off
Excellent health benefits
Stock options incentive
Exciting hyper growth phase where you can stand out and make a difference.

Operations Analyst

Global supply chains are highly fragmented with documentation flows that are labor-intensive, siloed, mistake-ridden, and time-consuming. KlearNow saw an opportunity to simplify and automate using AI&ML technology.
Ditch the mundane, laborious, and error-prone manual customs document preparation and process.

KlearNow digitizes paper-based transactions, automates workflows, provides visibility, and transparency for your international shipments. We futurize supply chains with AI&ML-powered collaborative digital platforms for Customs Clearance, and Drayage.

Why us

KlearNow is an operational and certified Customs Business provider in the UK, US, Canada, Spain, and Netherlands with plans to grow in many more markets in the near future. Be a part of a rapidly growing company where you will have the opportunity to fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced Operations Analyst analyst who will be responsible for analysing, maintaining accurate, up-to-date and useable information in our systems.Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms.

Responsibilities

Validate and Insert shipments data by reviewing and inputting text based and numerical information from source documents within time limits.
Entering customer and account data from source documents within time limits
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
Research and obtain further information for incomplete documents.
Apply data program techniques and procedures.
Generate reports, store completed work in designated locations and perform backup operations.
Keep information confidential.
Comply with data integrity and security policies.

Qualifications:

Graduate/Post-Graduate with minimum 3+ yrs of relevant work experience in Operations
Good in verbal and written communication skills in English.
Experience with MS Office and data programs
Familiarity with administrative duties
Typing speed and accuracy
Attention to detail/ proactive approach.
Willing to work in Night shift between 8pm – 8am window.
Open to working on weekend and Festive days. 2 weekly off days per week would be given.
Confidentiality
Organization skills, with an ability to stay focused on assigned tasks

Web Developer

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced Web Developer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

Developing and maintaining websites using WordPress.
Create and modify themes and plugins as per internal requirements.
Write and maintain PHP, HTML and CSS code.
Administer and maintain WordPress servers and database on AWS EC2.
Implement SEO & SMO best practices.
Collaborate with Product and Marketing teams to improve UI/UX design.
Monitor and test performance of websites.
Troubleshoot and resolve network and content issues.

Qualifications:

2-8 years of Web development using PHP, HTML, JavaScript, and CSS.
Bachelor’s or equivalent degree in Computer Science.
Strong understanding of WordPress architecture and administration.
Portfolio of some web design/development projects.
Experience with DNS, Linux management, Git.
Knowledge of MySQL and basic database principles.
Good understanding of website architecture and aesthetics.
Effective communication and problem-solving skills.

AI/ML Engineer

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced AI/ML Engineer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

Develop innovative AI solutions for challenging business problems.
Looking for a Team Leader as well as individual contributor.
Discover data sources, get access to them, import them, clean them up, and make them “machine learning ready”.
Build backend systems that interact with other microservices.
Train and optimize machine learning models.
Engineer machine intelligence systems and infrastructure for real-world production use at scale.
Explore data features and manipulate data with SQL and scripts.
Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like Scikit-learn)
Should be able to understand the problem statement and be able to justify the usage of AI/ML as a solution
Be able to quickly prototype and provide results

Qualifications:

Strong coding experience in Python and working with related libraries (NumPy/Pandas/matplotlib).
Familiarity with machine learning frameworks (Keras/PyTorch/Tensorflow) and relevant libraries.
Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
Practical experience with deep learning projects is highly valued.
Ability to improve the accuracy, runtime, scalability and reliability of machine intelligence systems.
Strong in understanding underlying math and algorithms.

AI Architect

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently seeking a highly skilled and visionary AI Architect to join our dynamic team. As an AI Architect, you will be instrumental in shaping the AI strategy and technical direction of our projects. You will work closely with our talented team of data scientists, engineers, and product managers to design and implement state-of-the-art AI solutions that meet the needs of our clients and propel our company forward.

Responsibilities

AI Strategy and Solution Design:

Collaborate with clients and internal stakeholders to understand their business objectives and pain points and translate them into AI-driven strategies and solutions.
Lead the design and architecture of end-to-end AI systems, including data collection, preprocessing, feature engineering, model selection, training, and deployment.
Stay informed about the latest advancements in AI and machine learning to ensure our solutions remain at the cutting edge.

Technical Leadership:

Provide technical expertise and guidance to our AI development team, including data scientists, machine learning engineers, and software developers.
Lead by example and promote best practices in AI development, ensuring code quality, scalability, and maintainability of AI systems.
Foster a culture of innovation, continuous learning, and knowledge sharing within the AI team.

Model Development and Evaluation:

Oversee the development and evaluation of machine learning models to ensure they meet the highest standards of accuracy and performance.
Implement robust testing and validation procedures to identify and address potential issues early in the development process.

Infrastructure and Deployment:

Collaborate with our DevOps and IT teams to design and maintain scalable AI infrastructure for efficient model training, testing, and deployment.
Ensure smooth integration of AI models into production systems and monitor their performance in real-world scenarios

Data Governance and Ethics:

Champion data governance and privacy best practices to ensure ethical and responsible AI development.
Collaborate with legal and compliance teams to navigate potential legal and ethical implications related to AI projects.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field. A Ph.D. is a plus.
Proven track record (10 years) in designing and delivering AI-powered solutions in building at-scale, AI & ML products that drive customer and business value.
In-depth knowledge of various AI and machine learning techniques, such as deep learning, natural language processing, computer vision and reinforcement learning.
Proficiency in programming languages like Python, or Java, and experience with popular AI frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
Practical experience with deep learning projects
Strong understanding of cloud platforms (AWS, Azure, GCP) and their AI-related services.
Excellent analytical and problem-solving skills with the ability to think creatively and propose innovative AI solutions.
Previous experience in supply chain and logistics preferred.
Outstanding communication and leadership skills, enabling effective collaboration with cross-functional teams and stakeholders.
A portfolio of successful AI projects or publications in reputable conferences/journals is highly desirable.

Join our vibrant and forward-thinking team at KlearNow as we continue to push the boundaries of AI technology. We offer a competitive salary, flexible work arrangements, and ample opportunities for professional growth. If you are passionate about shaping the future of AI and making a difference, we invite you to apply.

Technical Support Representative

Opportunity

We are looking for a passionate Technical Support Representative (TSR). You will be managing escalations of support tickets that require technical skills, be hands-on in resolving issues, executing postman scripts, triggering EDI documents and hot-fixing production issues. Being the bridge between our support team, customers, and core engineers, you will need to fully understand the issue to help resolve and coordinate with various teams. Create RCA and SOP documents and future requirements. The ideal candidate is detail and results oriented, self-starter with strong communication and problem-solving skills.

Responsibilities:

Own, manage and drive to resolution escalation of support tickets
Lead triage calls during major incidents to ensure resolution within SLA
Work closely and coordinate with core engineering and infrastructure teams
Learn systems architecture, interoperability, and dependency of various systems
Write RCAs for critical issues, document SOPs for various teams and write requirements to prevent future incidents
Be up to date with upcoming release and changes
Work closely with support and business leads

Requirements:

2-5 years of Technical Support and coordination experience
Hands-on experience with Postman.
BS/MS in Computer Science
Excellent knowledge and experience on a backend language, like SQL, Java, Python, Scala, Go, Node.js, etc.
Experience with Agile development methodology and CI/CD
Working knowledge of EDI scripts is a plus
Past experience with CATAIR, NAM and EU Customs Agencies is a plus.

Senior software engineer – Python

Opportunity:

As a Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Backend Platform Engineer role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 4 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Python, Scala, Go,
experience as Python Developer
Experience with Python frameworks (e.g. Django, Flask, Bottle) js, etc.

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

Software Engineer / Sr. Software Engineer (Backend)

Opportunity

As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Senior Backend Platform Engineer role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 1-3 or 3-7 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

Software Engineer -3 / Technical Lead (Backend)

Opportunity

As a Technical Lead, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Technical Lead role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 6 to 10 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Technical stack Primary Skills Java Spring Boot Spring Batch SQL MongoDB
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.
Sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in Java technologies, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Excellent problem-solving decision making and analytical skills Partner with multiple teams to drive and complete process related deliverables Lead process improvement standardization

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksD
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

QA engineer

Opportunity:

Get in on the ground floor of a startup company with a new product offering that is changing the way technology is leveraged in the global supply chain. We are looking for is an experienced quality engineer with a passion for testing and quality obsessed. You will be responsible for managing innovation in our software release processes, write automated tests with scripts and/or user-level automated tools, increase the testing robustness and automation. In this role, you will help bring significant gains to how we build and deploy software, all towards the end-goal of achieving releases that are swift, predictable, and of the highest quality.

Experience and responsibilities

Participate in feature discussions, and provide usability feedback from a user’s point of view
Develop comprehensive test cases for features
Test current products and identify deficiencies
Become a subject matter expert in the use of our products
Suggest solutions to identified product problems
Investigate product quality in order to make improvements to achieve better customer satisfaction
Plan, create, and manage the overall Quality Planning strategy for web and mobile products
Collaborate with the development team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest actions for improvement
Oversee continuous improvement projects
Collect quality data and identify key KPIs for product quality
Provide reporting that provides appropriate context to multiple audiences including product owners, engineering, and sales teams

Qualifications

2+ years of experience as a Quality Engineer in Manual and Automation testing.
Knowledge of QA methodology and industry-standard testing and bug tracking tools
Experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies
Worked with version control systems (such as Git or Subversion)
Knowledge of CI systems like Jenkins
Virtual or cloud environment experience
Understanding of Linux systems administration
Experience driving quality through process, instrumentation, requirements, and testing
Experience with coding using Java and test libraries such as Selenium and JUnit
Experience with web security technology
Experience with Agile methodologies and working in a fast-paced small startup
Bachelor’s degree in computer science strongly preferred

Product Manager

Opportunity

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals.

The Product Manager is expected to:

Define the product strategy and roadmap to support our global growth
Deliver MRDs and PRDs with prioritized features and corresponding justification
Obtain customer feedback and suggest appropriate product revisions.
Coordinate with engineering, internal, and external teams in product development activities.
Recommend product enhancements and updates to identify new business opportunities and close gaps with existing system design.
Manage the product life cycle from strategic planning to Agile activities, requirement gathering, story creation, sprint grooming, planning, execution and retrospection throughout the product lifecycle
Support marketing, sales and CSM teams in developing product strategies, solutions, and deployments for growth.
Conduct product and trainings for external and internal customers.
Assist in new product introduction and release activities.
Coordinate with cross-functional teams to provide product engineering, development, management, and sales solutions.
Address customer issues and concerns in a timely fashion to ensure customer satisfaction.
Stay up-to-date with product knowledge, business flow, sales process and market dynamic.
Maintain documentation and tools for all product related activities.

Requirements:

5+ years of experience as a product manager driving significant cross-organizational solutions to deployment closure
Demonstrated success defining and launching excellent products
5+ years of experience in a job in the logistics and customs brokerage market
Experience with Agile methodologies and working in a fast-paced multi country small startup
Bachelor’s degree (MBA preferred)
Technical background, with experience in logistics and customs brokerage
Excellent written and verbal communication skills
Excellent Team player, critical thinker and problem-solving skills
Proven ability to influence cross-functional teams without formal authority
Examples and at least one sample of an effective documented requirements delivered in the past
Must be able to travel

Frontend Engineer / Sr. Frontend Engineer

Opportunity:

The Frontend Engineer will be part of the engineering team that is responsible for the development of all the KlearNow.AI products. You will build fabulous looking high performing user interfaces from the designer’s user stories and wireframes.

Experience

Demonstrate a passion for developing well architected, elegant, applications running on any desktop, laptop, tablet and mobiles device (iPhone, Android)
Strong UX and design sensibilities
Excellent knowledge of web and mobile technologies such as (ReactJS, React Native, Redux, HTML5, CSS, UI/UX development experience)
Experience with agile software development and best practices
Strong database knowledge (MySQL, MariaDB)
Experience with cloud environments (AWS, Microsoft Azure, Google Cloud)
Strong verbal and written communication skills
Responsible for performance tuning, testing, refactoring, usability, and automation

Qualifications

3+ years web-based and mobile development experience
Strong appreciation for data collection and analytics
Excellent written and oral communication skills
Extensive testing experience, both at unit level and system level
Bachelor’s degree in computer science strongly preferred

Engineering Manager-Backend

Opportunity

KlearNow was born out of taking a different path, different thinking, and a desire to solve a logistics industry problem. We believe this industry needs an extreme shift in the status quo. This shift in a new way of thinking spreads across the multiple logistics participants (brokers, importers, exporters, freight forwarders, drayage providers, and other third parties) to the tools they use and manage data.

As KlearNow.AI grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow.AI growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow.AI expand in Americas, Europe and Asia.

Responsibilities

Manage, hire, and grow a strong engineering team. Provide day-to-day leadership and mentoring to engineers.
Work effectively cross-functionally to drive change and influence product and process decisions.
Help to shape thinking around designing scalable products and business processes/programs to support KlearNow’s rapid growth.
Lead and grow software solutions committed to building KlearNow’s innovative line of products
Be both a deep technical leader and a thoughtful people manager.
Champion/participate in engineering excellence, establishing business metrics, and driving continuous operational improvement.
Solid understanding of deployment pipeline including GIT, automation, code analysis and deployment.
Effective communication skills to reach stakeholders and audiences of all levels.
Proven ability to influence geographically dispersed individuals to facilitate, moderate, and influence the productive design and implementation discussions driving toward the result.

Minimum Qualification

BS/MS degree in Computer Science or related field.
5+ years of management experience or an engineering manager or team lead
3+ years of experience growing and managing multi-team organizations.
5+ years hands-on experience in core programming languages such as, Java, Python, go, SQL
Strong collaboration skills and excel at working cross-functionally.
Experience with internal engineering tools, platforms, and infrastructure.
Know how to evaluate technology and seek out process improvement opportunities through automation.
Data-driven decision-maker who knows what to measure and how to interpret the results.
Product thinker and are comfortable assimilating customer needs into product requirements.
An exceptional people manager with a proven track record of hiring top talent and developing diverse and inclusive teams.

Preferred Qualification

Proven track record of creating and managing high performing teams.
Experience with logistics domain
Interest in people and organizations.
Demonstrate creative problem solving and analytical skills.

Devops Engineer / Sr. Devops Engineer

Experience and responsibilities:

Manage all aspects of CI/CD using Jenkins pipelines, GitHub, Spinnaker.
Configure and maintain Infrastructure orchestration using Kubernetes, Docker and Terraform onto AWS platform.
Manage Apache Kafka for event streaming and REST Proxy.
Manage and develop EFK stack for improved logging and monitoring.
Develop monitoring dashboards using tools like Prometheus, X-Ray, DataDog and Grafana.
Support DevOps processes for Spring Boot, Gradle, Maven, python and Go based microservices deployment.
Automate and improve existing processes using scripting languages like Shell script, python, groovy, etc.
Work with a specialized team of DevOps and SREs to maintain and improve tech stack.
Oversee release cycles and co-ordinate with Engineering and Operations teams.
Investigate and implement cutting edge tools, best DevOps practices.
Troubleshoot and debug infrastructure, DevOps and application processes as needed.
Provide reporting that provides appropriate context to multiple audiences including product owners, engineering, and CS teams.

Qualifications:

3-5 years of experience “doing” DevOps, including working at large scale with real, highly concurrent, user traffic across multiple data centers and regions.
Experience in deploying and managing infrastructure architecture on Cloud.

Experience supporting production traffic on AWS.
Excellent Linux system administration and automation skills (Python, Bash etc.)
Passion for implementing best practices with a focus on security.
Solid hands-on skills with at least 75% of the following:
- Servers: Apache, Nginx, Elastic Search, Cassandra, RocksDB, etc
- Databases: MySQL, PostgreSQL, MongoDB, Redis
- Automation tools: Ansible, Puppet, Chef or Terraform or Cloud formation
- Frameworks & tools: Nagios, Docker, Kafka, Kubernetes, Vagrant, Network Analysis Tools
- Most DevOps/SecOps services offered under AWS.
3+ years’ experience with developing and delivering configuration and deployment automation using configuration automation tools.
Ability to solve mission critical services issues and build automation to proactively detect and prevent their re-occurrences
Experience with firewalls and network security technologies at scale
Experience with Agile methodologies and working in fast-pace and highly engaging environment.
Excellent written and oral communication skills
Bachelor’s degree in computer science strongly preferred.

Key Attributes:

Personal drive (proactive), flexible, creative (thinks out of the box), result driven,
responsible, curious, team player and fast learner
Identify and drive improvements to process and technical related issues.
Act as an escalation point and/or mentor to those your junior.
Ability to succeed in a culture where change and speed are part of daily work.

Data Engineer

Opportunity:

KlearNow is achieving an unprecedented transformation in the growth of our businesses, rethinking the way we engage with customers and partners, and how the world’s trade flows across our global network.

Our software and technology are center stage in creating value for our business and our customers. In this Data Engineer role, you will be working within the Data AI & Data Analytics business platform as part of the forecasting and modelling data science team, developing software and systems for real-time dynamic pricing and related revenue management needs.

We Offer

This position offers a unique opportunity to develop and apply your cutting-edge knowledge of software and data engineering to create results and insights that are transforming the transport and logistics industry. As a Data Engineer with KlearNow, you will be part of the community of data & engineering practitioners across the company, where we develop the foundations of our future business.

We operate in a fast-paced environment utilizing modern technologies.
We embrace innovation methods where we have a close dialogue with end users, make early use of mock-ups & POCs and are committed to incremental development.
We value customer outcomes and are passionate about using technology to solve problems.
We are a diverse team with colleagues from different backgrounds and cultures.
We offer the freedom, and responsibility, to shape the setup and the processes we use in our community.
We support continuous learning, including through conferences, workshops, and meetups.

This is an extremely exciting time to join a dynamic team that solves some of the toughest problems in the industry and builds the future of trade & logistics. KlearNow’s Technology organization offers a unique opportunity to impact global trade. We focus on our people and the right candidate will have broad possibilities to further develop competencies in an environment characterized by change and continuous progress.

Key Responsibilities

You will be part of a strong data science team that also implements its work in software, shaping product and business decisions to help drive digital.

Your responsibilities include:

Help design, architect and implement new and existing data pipelines as a core foundation for both our data science R&D as well as real-time systems deployed to production.
Build the infrastructure required for optimal extraction, transformation, and loading of data from various data sources.
Deeply understand our customer and business problems and apply your knowledge of large-scale data technologies to deliver the outcomes our customers need. We care about team members who are not only technical specialists but are excited about understanding the logistics domain—no prior experience in logistics required, so long as you are committed to learning!
Work with our internal platform engineering teams to develop the functionality of our future data systems.
Independently direct your time and resources together with other data/software engineers and the data scientists in the team. You will need to participate in transforming the way we work. The cultural transformation of our business and industry is the guarantee of long-term growth and success.

Who we are looking for

You possess a bachelor’s degree, ideally in computer science or engineering, or closely related field. The ideal person will possess an advanced degree with a focus on distributed systems, cloud technologies or ML/AI.
More than 4 years industry data engineering or software development experience, in either a software or analytics-intensive industrial company, as part of a team developing software. This is a hands-on development role.
Understanding and experience with the engineering of batch and real-time data science solutions, especially the underlying large-scale data systems they rely on and data pipelines.
Develop and maintain databases, data systems – reorganizing data into a readable format
Track record of delivery using languages like Java, Scala, Python, PySpark, and SparkSQL. You have experience contributing hands-on to products built within the Spark ecosystem.
Working knowledge of technologies like:
Apache Hadoop, Spark & structured streaming, pub/sub systems (e.g. Kafka, Kinesis and EventHubs), Docker, Jenkins, Kubernetes and cloud technologies, e.g. Azure, GCP or AWS.
More generally you have experience/familiarity with many of the following that we use/practice:
CI/CD, DevOps, microservices, monitoring, git, source control, effective documentation
Python, SQL, Spark/Databricks, SQLAlchemy, DataDog, PowerBI, NoSQL
Pub/sub systems, ETL, data modelling, data marts, data lakes, data quality, BI/dimensional modelling

Business Analyst

Opportunity:

KlearNow is an industry-leading software company revolutionizing the area of customs brokerage and Logistics as a Service.

We are looking for a Business Analyst who will be the vital link in our growth strategy and business expansion by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of the care management platform.

Responsibilities:

Work with engineering and product to define system and customer requirements
Perform user acceptance during and after implementation
Define reporting and alerting requirements
Help design, document, and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Evaluate success of the deliverables post release
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Assist in development of KPI report production, automation, and validation
Manage, interpret, and validate all data that is produced by the client, maintaining the focus on improving data quality of member care.
Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes.
Previous experience working in requirements gathering and management
Strong written and verbal communication skills including technical writing skills
Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release.
Create training documents and plan for training programs on new processes.

Requirements:

2+ years of experience
Entrepreneurial Approach
Strong knowledge of user research, requirements gathering, and product management
Job Types: Full-time
Customs or Logistics experience Preferred
SQL Skills for data extraction

This Job Is Ideal for Someone Who Is:

Dependable — more reliable than spontaneous
Detail-oriented — would rather focus on the details of work than the bigger picture
Innovative — prefers working in unconventional ways or on tasks that require creativity
High stress tolerance — thrives in a high-pressure environment

AI/ ML Engineer

Why us

Be a part of a rapidly growing, series A funded company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

KlearNow has the flexibility of a small start up with the security of a well-funded organization with strong backers and advisors.
We are looking for an experienced AI/ML Engineer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

Develop innovative AI solutions for challenging business problems.
Discover data sources, get access to them, import them, clean them up, and make them “machine learning ready”.
Build backend systems that interact with other microservices.
Train and optimize machine learning models.
Engineer machine intelligence systems and infrastructure for real-world production use at scale.
Explore data features and manipulate data with SQL and scripts.
Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like Scikit-learn)
Should be able to understand the problem statement and be able to justify the usage of AI/ML as a solution
Be able to quickly prototype and provide results
Be able to understand requirements and fine tune them to provide results for concrete problems

Key Qualifications

Strong coding experience in Python and working with related libraries (NumPy/Pandas/matplotlib).
Familiarity with machine learning frameworks (Keras/PyTorch/Tensorflow) and relevant libraries.
Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
Practical experience with deep learning projects is highly valued.
Ability to improve the accuracy, runtime, scalability and reliability of machine intelligence systems.
Strong in understanding underlying math and algorithms.
Passion for continuing to learn state-of-the-art techniques in ML/Data science.

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