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Solutions – Importer

KlearNow Importer and Exporter

STAY IN THE KNOW

Know the where, when, and what to do to keep your goods moving.

Clear customs swiftly and deliver faster with digital documents & compliant data handy.

Take control of customs and hauliage process with information you can act on in real-time.

UK, US, CA, ES & NL

Customs
Certified

Single Data Source

All
Partners

KN_Cargo_Tracking2_500x

Carrier-Agnostic

End-To-End
Visibility

50-80% Savings in

Time and
Money

challenges

Which of the following IMPORT challenges are you working to solve?

SAVE TIME

With KlearNow.AI you can:

  • Monitor clearances & last mile deliveries
  • Receive data directly from UK customs
  • Search one system to find what you need fast
  • Track shipments from port of origin through to final destination across modes, carriers, and forwarders
  • Automated & faster customs clearance
  • Access digital information directly from our documents repository
  • Re-use shipment information from your customs entry to ensure full compliance
  • European Clearances at Origin Offered
  • Communicate & share data
  • Access clearances or MRN number instantly once cleared without picking up your phone
  • Multiple users can access same data

increase profits

With KlearNow.AI you can:  

  • Avoid fines & penalties
  • Control demurrage and last free day
  • Assure accuracy of documents, duties, and taxes
  • Avoid noncompliance penalties with our AI and our experts review
  • Reduce filing fees
  • Save money with our “all-in” pricing including data ingestion, customs clearance, ancillary services, dashboard and demurrage management tool
  • Track shipments for free
  • Lower soft costs automated filing
  • Give customers shipment updates they can trust
  • Improve your customer experience provided

Optimize workflows

With KlearNow.AI you can: 

  • Lean & efficient team
  • Improve warehouse planning with last-mile visibility 
  • Manage roadblocks in real time to keep shipments moving
  • Focus workforce on core responsibilities
  • Replace customer inquiries with automated updates
  • Avoid clutter
  • Loose email clutter
  • Avoid manual data entry errors & Information silos
  • Full access
  • Access, manage & maintain organised records
  • In case of an audit, all digital records in one place
  • A lean & efficient team
  • Replace customer inquiries with automated updates
  • Work remotely

Our smart LaaS products. KlearNow’s Customs product on its AI-powered platform ease supply chain bottlenecks by digitising paper-based transactions and enabling KlearNow.AI customs brokers and transporters to deliver superior real-time visibility needs of importers, exporters, and freight forwarders.

KlearNow’s Customs Engine product on its AI-powered platform ease supply chain bottlenecks by digitising paper-based transactions and enabling customs brokers or self-filers and transporters to deliver superior real-time visibility needs of importers, exporters, and freight forwarders.


  • Save 30-50% on customs clearance with one flat fee per transaction 
  • Cloud-based platform – no IT integration costs or set up fees 
  • Real-time tracking alerts you to potential demurrage and late charges. If you can see them, you can avoid them 
  • Gain efficiencies, time savings & real-time tracking alerts
  • Our engine, your data and your agent
  • Cloud-based platform – no IT integration costs or set up fees unless a specific custom build is required
  • Consolidate all shipments and freight forwarders into one simple dashboard powered by Partners
  • Intelligent document management lets you access critical documents by shipment. No more file cabinets or searching emails to find what you need
  • Real-time communication with your customs agent whenever and from wherever you are 
  • Consolidate all shipments & freight forwarders into one simple dashboard
  • Intelligent document management lets you access critical documents by shipment. No more file cabinets or searching emails to find what you need
  • Collaboration across partners
  • AI-driven platform eliminates mistakes by identifying and extracting the right data from critical key documents
  • Proactive data sharing means everyone is aware when anything changes
  • Compliance driven entries aided by our AI&ML ingestion patented engine
  • AI-driven platform eliminates mistakes by identifying and extracting the right data from critical key documents
  • Proactive data sharing means everyone is aware when anything changes and you just need to review and file to customs
  • Compliance driven entries aided by our AI&ML ingestion patented engine
  • Pay per transaction with no hidden pricing and zero IT integration.
  • Finally, one flat fee per transaction that includes Customs Clearance (Cargo Acceptance and Entry Summary).
  • More efficient teams with the help of our platform
  • Subscription model with zero IT integration required
  • Finally, one flat fee per transaction that includes Customs Clearance
  • More efficient teams with the help of our platform

SIMPLIFY YOUR IMPORTING WORKFLOWS WITH A TRUSTED, SECURE PLATFORM

 
As an importer, you are facing significant challenges in the current global climate. Covid and Brexit disruptions continue, with higher shipping costs, demurrage charges looming, fees lacking transparency, longer lead times and unfavorable exchange rates eating into your margins. 

Therefore, to survive and thrive in this economy, you need reliable ways to lower your costs, while improving your container visibility and ability to manage pickups deliveries. KlearNow.AI is here to help.

10X TIME GAINED BACK

5x increase in process efficiency 

8X RETURNS

Achieved 8x increase in real-time container visibility 

FREQUENTLY ASKED QUESTIONS

How do I get onboarded?

Refer to contact us portion of the website or request free demo for the team to get in touch on how to proceed to get signed up and started. Once price is agreed, you will receive an onboarding form with necessary checklist to complete and terms to sign via DocuSign alongside an onboarding call with our Customer Success Team to ensure a smooth onboarding takes place. Once all is completed you can consider yourself onboarded and ready for your first shipment using your unique KX email ID or other sending details if using EDI or API.

How do we send documents & how does the shipment get started?

  • Simply email your documents to us and we’ll take it from there (a unique email address will be generated for your company).
  • This email should include the shipping and commercial documents including the commercial invoice, packing list, bill of lading or airway bill or CMR.

Can your system receive data in any format?

Yes, any document that you can send via an email, technology interfaces (EDI or API connectivity available on request) and uploading documents directly to the KlearNow.AI platform.

What are your reporting capabilities?

  • Our platform provides all the necessary data you require and APIs to integrate data with your legacy systems.
  • Standard best practice reports available.

How are you getting the ocean/ airplane tracking data? 

Airplanes and vessels are required to display their locations at all times, we leverage and aggregate commercially available GPS data, we also purchase via partners extra level visibility data.

Can you export data and or reports?

You can, however we encourage you to use the platform and be paperless.

What’s the price range?

  • One flat fee per shipment, price includes: customs declaration, document Management and visibility of all your shipments on the platform as applicable.
  • We don’t charge extra tariff code lines fees or any additional certificate fees.
  • Volume based discounting available.
  • Our platform’s detailed visibility enables you to eliminate demurrage and late arrival fees.

Pricing will also vary depending on product and location serviced, as well as volumes so please contact us for more details.

What checks and balances do you have in place to ensure the information uploaded from the documents via AI is accurate? 

Our agents or partner agents are required to verify the digital data converted by our AI providing an additional layer of verification.

Can you offer clearances in other countries if I only have an entity in UK?

We can but you would have to use your customer to agree to appear as Importer of record as we can only service customers under direct representation. Should you have an entity in Spain, Netherlands, United Kingdom and Canada we can service you on both ends no problem.

What is the best way to reach Customer Support?

Please send your email directly to our support team at support@klearnow.uk. Upon receipt of your email, you will receive a ticket number for tracking purposes. Our team will respond directly to your inquiry with urgency.

How do I access my shipments and/or review documents within your platform?

  • Start by visiting our website: www.klearnow.ai, proceed to click on the Client Log In >Importer option from the top right corner
    Note: It is highly recommended to use Google Chrome web browser for optimal experience.
  • On the following screen, enter your email and password. Click ‘Log In’ to sign in.
  • If you are having trouble logging in, please click on the ‘Forgot Password?’ link. You will receive an email with the link to reset your password.
    Tip: Please remember to check your email spam folder.
    Note: KlearNow.AI administrator will create your login credentials.
  • Once you have successfully logged in, you will be able to view your Dashboard.
  • The Dashboard contains search and filter options for Mode of Transport (MOT), Import and Export, the shipment
  • Scroll down documents section to view attached documents.
  • All relevant documents, either sent by the forwarders/suppliers/manufacturers or generated by KlearNow.AI will be attached to the cards panel on the left side of your screen and a map view of each shipment on the right.

Do you offer training and/or training guide for using your platform?

Yes, we offer onboarding methods either through our portal and with our Customer Success Team that will also share a starter guide with tips on best usage of the platform.

How long are documents stored on your platform?

This depends on the requirements of the country of import or export, and we follow compliance needs unless something else is pre-discussed. Varies between 5-7 years depending on GEO requirements.

HOW ARE YOU DIFFERENT THEN MY CURRENT CLERK THAT CLEARS MY SHIPMENTS?

KlearNow has own clerks and partners with broker partners to ensure that your shipments get cleared from customs, but we also have teams that are reviewing your documents to assist that once we pass to our broker partner that your shipments get cleared faster compliantly. You will also get unmatched visibility of where your shipments logistically and in the process. The key difference is the customs compliance, the power of the data and the reports you will be able to create while optimising the teams work without picking up a phone or sending an email.

How are you different than any other software out there?

KlearNow is a data-driven artificial intelligence, machine learning, data reuse, and intelligent process management company replacing the data entry, linear customs brokerage, drayage, and visibility model. We allow your business to stay up to date with latest technology, staying competitive and allowing you to scale without having to employ more people avoiding manual data entry and eliminating customer service level enquires replacing this with platform real-time visibility. We are a smart LaaS platform that can service all stakeholders by using data as our base to better service customers compliantly and effectively.

Do you offer final mile visibility? 

Yes, through our Drayage marketplace we offer a service that once accepted features a live Trucker app that can be used by any drayage company to provide final mile tracking and visibility. Currently only available when doing US imports.

CUSTOMS360 VS CUSTOMS ENGINE WHAT IS THE DIFFERENCE?

Customs Engine is the progression of KlearNow.AI Customs360 full-service model to push deeper into full software suite (Software as a Service) supporting; Customer/Party Onboarding, Document Management & Digitalisation (AI/ML), Customs Transaction filing, Track & Trace, Data Analytics, Financial Management, and Hauliage. The focus of Customs Engine allows a customs broker or a self-importer to bring on ‘their’ customers and associated business lines onto the KlearNow.AI software framework. With our Customs Engine you do the work and with Customs360 KlearNow.AI does everything for you.


**Refer to FAQs section under Customs Engine to get more specific answers relating to the products offered and how it can work for you

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