Sr. Account Executive

Join the future of supply chain innovation

Are you a forward-thinking Account Executive looking for an exciting new opportunity? At KlearNow.AI, we’re harnessing AI/ML technology to transform an industry, and we need passionate individuals like you to help us drive this change!

About us

KlearNow.AI digitizes and contextualizes unstructured trade documents to create shipment visibility, business intelligence, and advanced analytics for supply chain stakeholders. It provides unparalleled transparency and insights, empowering businesses to operate efficiently.

We futurize supply chains with AI&ML-powered collaborative digital platforms created from ingesting required trade documentation without the pain of complex integrations.

We achieve our goals by assembling a team of the best talents. As we expand, it’s crucial to maintain and strengthen our culture, which places a high value on our people and teams. Our collective growth and triumphs are intrinsically linked to the success and well-being of every team member.

Our Vision

To futurize global trade, empowering people and optimizing processes with AI-powered clarity.

Your mission

As part of a diverse, high-energy workplace, you will challenge the status quo of supply chain operations with your knack for engaging clients and sharing great stories. Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost- effective, and provides end-to-end visibility.

Duties & Responsibilities

Develop and execute a software sales strategy for supply chain document management software platform.
Meet established sales goals and develop new business relationships via prospecting, customer research, networking, referrals, etc.
Handle the entire sales process from proposal to close, reaching or exceeding sales goals.
Maintain advanced knowledge of the company’s product, creating innovative messaging to market the company’s product to the target market.
Conduct sales visits and software demonstrations to prospective clients.
Answer questions, describe benefits, and discuss pros and cons of various competing products.
Develop touch patterns, including email, phone and InMail outreach, aligning messaging to use-cases within the target market.
Identify and engage decision makers and propose appropriate next steps.
Develop and maintain customer portfolios, contact lists, and customer activity records.
Represent the company at conferences, meetings, trade shows, etc.
Identify and evolve with the latest industry and business development trends by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional / industry organizations.
Proactively identify problems and implement effective solutions.
Provide responsive customer service and resolve client issues quickly and efficiently.
Support client delivery/onboarding and advise on technical matters after the sale through Go-Live.
Assists in responding to requests for proposals.

Skills & Qualifications:

Bachelor’s degree in business, supply chain management, or equivalent preferred.
5 or more years of SaaS sales experience in the Freight and Logistics industry preferred.
Track record of success carrying an Enterprise level quota
Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory management.
Experience in bringing innovative / market defining products to market within a competitive landscape.
The ability to build and maintain a strategic outbound motion.
Strong communication skills (both written and verbal).
Must have advanced G-Suite and MS Office skills, ability to create and maintain reports and presentations.
Strong prospecting, relationship building, negotiation, and consultation skills.
Ability to develop and expand a portfolio of clients by networking and marketing.
Ability to perform at a high level with minimal management involvement.
Ability to multitask, prioritize, and manage time effectively.
A book of business and/or client and network following is a plus.

We offer:

Competitive base salary
Very rewarding commission plan
Paid Time Off
Stock options incentive
Exciting hyper growth phase where you can stand out and make a difference

Operations Analyst

Global supply chains are highly fragmented with documentation flows that are labor-intensive, siloed, mistake-ridden, and time-consuming. KlearNow saw an opportunity to simplify and automate using AI&ML technology.
Ditch the mundane, laborious, and error-prone manual customs document preparation and process.

KlearNow digitizes paper-based transactions, automates workflows, provides visibility, and transparency for your international shipments. We futurize supply chains with AI&ML-powered collaborative digital platforms for Customs Clearance, and Drayage.

Why us

KlearNow is an operational and certified Customs Business provider in the UK, US, Canada, Spain, and Netherlands with plans to grow in many more markets in the near future. Be a part of a rapidly growing company where you will have the opportunity to fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced Operations Analyst analyst who will be responsible for analysing, maintaining accurate, up-to-date and useable information in our systems.Our ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms.

Responsibilities

Validate and Insert shipments data by reviewing and inputting text based and numerical information from source documents within time limits.
Entering customer and account data from source documents within time limits
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
Research and obtain further information for incomplete documents.
Apply data program techniques and procedures.
Generate reports, store completed work in designated locations and perform backup operations.
Keep information confidential.
Comply with data integrity and security policies.

Qualifications:

Graduate/Post-Graduate with minimum 3+ yrs of relevant work experience in Operations
Good in verbal and written communication skills in English.
Experience with MS Office and data programs
Familiarity with administrative duties
Typing speed and accuracy
Attention to detail/ proactive approach.
Willing to work in Night shift between 8pm – 8am window.
Open to working on weekend and Festive days. 2 weekly off days per week would be given.
Confidentiality
Organization skills, with an ability to stay focused on assigned tasks

Web Developer

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced Web Developer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

Developing and maintaining websites using WordPress.
Create and modify themes and plugins as per internal requirements.
Write and maintain PHP, HTML and CSS code.
Administer and maintain WordPress servers and database on AWS EC2.
Implement SEO & SMO best practices.
Collaborate with Product and Marketing teams to improve UI/UX design.
Monitor and test performance of websites.
Troubleshoot and resolve network and content issues.

Qualifications:

2-8 years of Web development using PHP, HTML, JavaScript, and CSS.
Bachelor’s or equivalent degree in Computer Science.
Strong understanding of WordPress architecture and administration.
Portfolio of some web design/development projects.
Experience with DNS, Linux management, Git.
Knowledge of MySQL and basic database principles.
Good understanding of website architecture and aesthetics.
Effective communication and problem-solving skills.

AI/ML Engineer

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently looking for an experienced AI/ML Engineer who is self-driven and result oriented, a team player and able to work across teams.

Responsibilities

Develop innovative AI solutions for challenging business problems.
Looking for a Team Leader as well as individual contributor.
Discover data sources, get access to them, import them, clean them up, and make them “machine learning ready”.
Build backend systems that interact with other microservices.
Train and optimize machine learning models.
Engineer machine intelligence systems and infrastructure for real-world production use at scale.
Explore data features and manipulate data with SQL and scripts.
Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like Scikit-learn)
Should be able to understand the problem statement and be able to justify the usage of AI/ML as a solution
Be able to quickly prototype and provide results

Qualifications:

Strong coding experience in Python and working with related libraries (NumPy/Pandas/matplotlib).
Familiarity with machine learning frameworks (Keras/PyTorch/Tensorflow) and relevant libraries.
Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
Practical experience with deep learning projects is highly valued.
Ability to improve the accuracy, runtime, scalability and reliability of machine intelligence systems.
Strong in understanding underlying math and algorithms.

AI Architect

Why us

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data, and document management.

Our mission is to transform global commerce with an AI-driven, shared-economy platform that makes logistics more simple, cost-effective and provides end-to-end visibility.

KlearNow has a flexibility of a small start up with the security of a well-funded organization with strong investors and advisors.

We are currently seeking a highly skilled and visionary AI Architect to join our dynamic team. As an AI Architect, you will be instrumental in shaping the AI strategy and technical direction of our projects. You will work closely with our talented team of data scientists, engineers, and product managers to design and implement state-of-the-art AI solutions that meet the needs of our clients and propel our company forward.

Responsibilities

AI Strategy and Solution Design:

Collaborate with clients and internal stakeholders to understand their business objectives and pain points and translate them into AI-driven strategies and solutions.
Lead the design and architecture of end-to-end AI systems, including data collection, preprocessing, feature engineering, model selection, training, and deployment.
Stay informed about the latest advancements in AI and machine learning to ensure our solutions remain at the cutting edge.

Technical Leadership:

Provide technical expertise and guidance to our AI development team, including data scientists, machine learning engineers, and software developers.
Lead by example and promote best practices in AI development, ensuring code quality, scalability, and maintainability of AI systems.
Foster a culture of innovation, continuous learning, and knowledge sharing within the AI team.

Model Development and Evaluation:

Oversee the development and evaluation of machine learning models to ensure they meet the highest standards of accuracy and performance.
Implement robust testing and validation procedures to identify and address potential issues early in the development process.

Infrastructure and Deployment:

Collaborate with our DevOps and IT teams to design and maintain scalable AI infrastructure for efficient model training, testing, and deployment.
Ensure smooth integration of AI models into production systems and monitor their performance in real-world scenarios

Data Governance and Ethics:

Champion data governance and privacy best practices to ensure ethical and responsible AI development.
Collaborate with legal and compliance teams to navigate potential legal and ethical implications related to AI projects.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field. A Ph.D. is a plus.
Proven track record (10 years) in designing and delivering AI-powered solutions in building at-scale, AI & ML products that drive customer and business value.
In-depth knowledge of various AI and machine learning techniques, such as deep learning, natural language processing, computer vision and reinforcement learning.
Proficiency in programming languages like Python, or Java, and experience with popular AI frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
Excellent knowledge and good practical skills in major ML algorithms as applied to Natural Language Processing and Computer Vision.
Practical experience with deep learning projects
Strong understanding of cloud platforms (AWS, Azure, GCP) and their AI-related services.
Excellent analytical and problem-solving skills with the ability to think creatively and propose innovative AI solutions.
Previous experience in supply chain and logistics preferred.
Outstanding communication and leadership skills, enabling effective collaboration with cross-functional teams and stakeholders.
A portfolio of successful AI projects or publications in reputable conferences/journals is highly desirable.

Join our vibrant and forward-thinking team at KlearNow as we continue to push the boundaries of AI technology. We offer a competitive salary, flexible work arrangements, and ample opportunities for professional growth. If you are passionate about shaping the future of AI and making a difference, we invite you to apply.

Technical Support Representative

Opportunity

We are looking for a passionate Technical Support Representative (TSR). You will be managing escalations of support tickets that require technical skills, be hands-on in resolving issues, executing postman scripts, triggering EDI documents and hot-fixing production issues. Being the bridge between our support team, customers, and core engineers, you will need to fully understand the issue to help resolve and coordinate with various teams. Create RCA and SOP documents and future requirements. The ideal candidate is detail and results oriented, self-starter with strong communication and problem-solving skills.

Responsibilities:

Own, manage and drive to resolution escalation of support tickets
Lead triage calls during major incidents to ensure resolution within SLA
Work closely and coordinate with core engineering and infrastructure teams
Learn systems architecture, interoperability, and dependency of various systems
Write RCAs for critical issues, document SOPs for various teams and write requirements to prevent future incidents
Be up to date with upcoming release and changes
Work closely with support and business leads

Requirements:

2-5 years of Technical Support and coordination experience
Hands-on experience with Postman.
BS/MS in Computer Science
Excellent knowledge and experience on a backend language, like SQL, Java, Python, Scala, Go, Node.js, etc.
Experience with Agile development methodology and CI/CD
Working knowledge of EDI scripts is a plus
Past experience with CATAIR, NAM and EU Customs Agencies is a plus.

Senior software engineer – Python

Opportunity:

As a Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Backend Platform Engineer role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 4 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Python, Scala, Go,
experience as Python Developer
Experience with Python frameworks (e.g. Django, Flask, Bottle) js, etc.

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

Software Engineer / Sr. Software Engineer (Backend)

Opportunity

As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Senior Backend Platform Engineer role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 1-3 or 3-7 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

Software Engineer -3 / Technical Lead (Backend)

Opportunity

As a Technical Lead, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Technical Lead role, you will:

Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
Collaborate with various functional teams on expansion of our recommendation systems
Influence the roadmap and product development of KlearNow.AI App and services
Recruit, inspire, and develop team members

We’re looking for:

BS/MS in Computer Science or equivalent with 6 to 10 years minimum industrial working experiences
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
Technical stack Primary Skills Java Spring Boot Spring Batch SQL MongoDB
Strong designing and building distributed backend systems handling high volumes of traffic
Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
Passion to solve complex problems and make continuous improvements
Experience in Search and Recommendation Systems preferred
Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.
Sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in Java technologies, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.
Excellent problem-solving decision making and analytical skills Partner with multiple teams to drive and complete process related deliverables Lead process improvement standardization

Bonus points if you have:

Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksD
Experience with Aerospike, ElasticSearch, Kafka, and Spark
Experience with Agile development methodology and CI/CD
Experience with Docker containers along with Kubernetes or ECS

QA engineer

Opportunity:

Get in on the ground floor of a startup company with a new product offering that is changing the way technology is leveraged in the global supply chain. We are looking for is an experienced quality engineer with a passion for testing and quality obsessed. You will be responsible for managing innovation in our software release processes, write automated tests with scripts and/or user-level automated tools, increase the testing robustness and automation. In this role, you will help bring significant gains to how we build and deploy software, all towards the end-goal of achieving releases that are swift, predictable, and of the highest quality.

Experience and responsibilities

Participate in feature discussions, and provide usability feedback from a user’s point of view
Develop comprehensive test cases for features
Test current products and identify deficiencies
Become a subject matter expert in the use of our products
Suggest solutions to identified product problems
Investigate product quality in order to make improvements to achieve better customer satisfaction
Plan, create, and manage the overall Quality Planning strategy for web and mobile products
Collaborate with the development team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest actions for improvement
Oversee continuous improvement projects
Collect quality data and identify key KPIs for product quality
Provide reporting that provides appropriate context to multiple audiences including product owners, engineering, and sales teams

Qualifications

2+ years of experience as a Quality Engineer in Manual and Automation testing.
Knowledge of QA methodology and industry-standard testing and bug tracking tools
Experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies
Worked with version control systems (such as Git or Subversion)
Knowledge of CI systems like Jenkins
Virtual or cloud environment experience
Understanding of Linux systems administration
Experience driving quality through process, instrumentation, requirements, and testing
Experience with coding using Java and test libraries such as Selenium and JUnit
Experience with web security technology
Experience with Agile methodologies and working in a fast-paced small startup
Bachelor’s degree in computer science strongly preferred

Frontend Engineer / Sr. Frontend Engineer

Opportunity:

The Frontend Engineer will be part of the engineering team that is responsible for the development of all the KlearNow.AI products. You will build fabulous looking high performing user interfaces from the designer’s user stories and wireframes.

Experience

Demonstrate a passion for developing well architected, elegant, applications running on any desktop, laptop, tablet and mobiles device (iPhone, Android)
Strong UX and design sensibilities
Excellent knowledge of web and mobile technologies such as (ReactJS, React Native, Redux, HTML5, CSS, UI/UX development experience)
Experience with agile software development and best practices
Strong database knowledge (MySQL, MariaDB)
Experience with cloud environments (AWS, Microsoft Azure, Google Cloud)
Strong verbal and written communication skills
Responsible for performance tuning, testing, refactoring, usability, and automation

Qualifications

3+ years web-based and mobile development experience
Strong appreciation for data collection and analytics
Excellent written and oral communication skills
Extensive testing experience, both at unit level and system level
Bachelor’s degree in computer science strongly preferred

Devops Engineer / Sr. Devops Engineer

Experience and responsibilities:

Manage all aspects of CI/CD using Jenkins pipelines, GitHub, Spinnaker.
Configure and maintain Infrastructure orchestration using Kubernetes, Docker and Terraform onto AWS platform.
Manage Apache Kafka for event streaming and REST Proxy.
Manage and develop EFK stack for improved logging and monitoring.
Develop monitoring dashboards using tools like Prometheus, X-Ray, DataDog and Grafana.
Support DevOps processes for Spring Boot, Gradle, Maven, python and Go based microservices deployment.
Automate and improve existing processes using scripting languages like Shell script, python, groovy, etc.
Work with a specialized team of DevOps and SREs to maintain and improve tech stack.
Oversee release cycles and co-ordinate with Engineering and Operations teams.
Investigate and implement cutting edge tools, best DevOps practices.
Troubleshoot and debug infrastructure, DevOps and application processes as needed.
Provide reporting that provides appropriate context to multiple audiences including product owners, engineering, and CS teams.

Qualifications:

3-5 years of experience “doing” DevOps, including working at large scale with real, highly concurrent, user traffic across multiple data centers and regions.
Experience in deploying and managing infrastructure architecture on Cloud.

Experience supporting production traffic on AWS.
Excellent Linux system administration and automation skills (Python, Bash etc.)
Passion for implementing best practices with a focus on security.
Solid hands-on skills with at least 75% of the following:
- Servers: Apache, Nginx, Elastic Search, Cassandra, RocksDB, etc
- Databases: MySQL, PostgreSQL, MongoDB, Redis
- Automation tools: Ansible, Puppet, Chef or Terraform or Cloud formation
- Frameworks & tools: Nagios, Docker, Kafka, Kubernetes, Vagrant, Network Analysis Tools
- Most DevOps/SecOps services offered under AWS.
3+ years’ experience with developing and delivering configuration and deployment automation using configuration automation tools.
Ability to solve mission critical services issues and build automation to proactively detect and prevent their re-occurrences
Experience with firewalls and network security technologies at scale
Experience with Agile methodologies and working in fast-pace and highly engaging environment.
Excellent written and oral communication skills
Bachelor’s degree in computer science strongly preferred.

Key Attributes:

Personal drive (proactive), flexible, creative (thinks out of the box), result driven,
responsible, curious, team player and fast learner
Identify and drive improvements to process and technical related issues.
Act as an escalation point and/or mentor to those your junior.
Ability to succeed in a culture where change and speed are part of daily work.

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Sr. Account Executive

Join the future of supply chain innovation

About us

Our Vision

Your mission

Duties & Responsibilities

Skills & Qualifications:

We offer:

Join our team!

Operations Analyst

Why us

Responsibilities

Qualifications:

Join our team!

Web Developer

Why us

Responsibilities

Qualifications:

Join our team!

AI/ML Engineer

Why us

Responsibilities

Qualifications:

Join our team!

AI Architect

Why us

Responsibilities

Qualifications:

Join our team!

Technical Support Representative

Opportunity

Responsibilities:

Requirements:

Join our team!

Senior software engineer – Python

Opportunity:

In this Backend Platform Engineer role, you will:

We’re looking for:

Bonus points if you have:

Join our team!

Software Engineer / Sr. Software Engineer (Backend)

Opportunity

In this Senior Backend Platform Engineer role, you will:

We’re looking for:

Bonus points if you have:

Join our team!

Software Engineer -3 / Technical Lead (Backend)

Opportunity

In this Technical Lead role, you will:

We’re looking for:

Bonus points if you have:

Join our team!

QA engineer

Opportunity:

Experience and responsibilities

Qualifications

Join our team!

Frontend Engineer / Sr. Frontend Engineer

Opportunity:

Experience

Qualifications

Join our team!

Devops Engineer / Sr. Devops Engineer

Experience and responsibilities:

Qualifications:

Key Attributes:

Join our team!